Frequently asked questions
What is a DTF transfer?
A DTF (Direct-to-Film) transfer is your artwork printed in full color onto a special film with a powder adhesive. You heat-press it onto a garment, so it bonds to almost any fabric without weeding or cutting individual colors.
How fast do you ship?
Orders print and ship within 48 hours (two business days). Transit time depends on your location and the shipping method chosen at checkout.
Is there a minimum order?
The minimum order is 100 transfers. Volume pricing means the per-transfer price drops as your quantity goes up.
What image files can I upload?
PNG, JPG, WEBP, GIF, or PDF up to 100 MB. For the cleanest result, upload a high-resolution image with a transparent background — you can remove the background right in our online designer.
What is the difference between roll and pre-cut?
Roll transfers come on a continuous sheet that you cut yourself. Pre-cut transfers are individually cut to your design for $0.15 more each, ready to press straight away.
What garments can I press DTF transfers onto?
DTF works on cotton, polyester, blends, canvas, and most fabrics — light or dark. It is a great all-around option for t-shirts, hoodies, hats, bags, and workwear.
How do I apply a DTF transfer?
Press at roughly 300–320°F for about 10–15 seconds with medium pressure, peel the film (hot or cold per the film type), then give it a quick second press for durability. Always follow the instructions included with your order.
How durable are DTF transfers?
Properly applied DTF transfers are stretchy and hold up to many wash cycles without cracking or fading. Wash inside-out in cold water and avoid high-heat drying for best longevity.
How long does shipping take?
We print and ship your order within 48 hours (two business days). Delivery time after that depends on your location and the shipping method selected at checkout. Need it urgently? Call us at +1 (800) 815-5797 and we will do our best to help.
Can I track my order?
Yes. Once your order ships you will receive a confirmation with tracking so you can follow it to your door.
What is your return policy?
Because DTF transfers are custom-made to your artwork, they generally cannot be returned. If your order arrives defective or we made an error, contact us right away at +1 (800) 815-5797 and we will make it right.
How do I send you my artwork?
Upload it directly in our online designer when you order — PNG, JPG, WEBP, GIF, or PDF up to 100 MB. You can also remove the background there. For help with a file, just give us a call.
What payment methods do you accept?
Checkout is handled securely through PayPal, which also accepts major credit and debit cards — no PayPal account required.
Can I order a custom size or a gang sheet?
Yes. For custom sizing, gang sheets, or special volume pricing, call us at +1 (800) 815-5797 and we will build the most cost-effective layout for your designs.
Do you offer bulk or wholesale pricing?
Volume pricing is built into every size — the more you order, the lower the price per transfer. For large or recurring orders, contact us for a wholesale quote.